Privacy Policy

1. Who We Are

IPTV Thrive operates the website iptvthrive.store , which provides information about IPTV subscription plans, device compatibility, setup assistance, and available service options.

For questions about how your information is handled, you can contact us through the privacy contact method provided at the end of this policy.

2. Information We Collect

Depending on how you interact with IPTV Thrive, information processed may include:

• Contact information: your name, phone number, or other details you choose to share when contacting us.
• Messages and inquiries: questions about subscriptions, requested tests, devices, pricing, and technical support.
• Subscription details: your selected plan, number of devices, activation-related information, and transaction confirmations where applicable.
• Technical information: internet protocol (IP) address, browser or device information, access timestamps, and security-related server logs that may be processed when you visit the website.

Please avoid sending sensitive personal information or payment card details through ordinary support messages.

3. How We Use Information

Personal information may be used for purposes such as:

• Responding to customer questions and support requests.
• Providing information about subscription options and device compatibility.
• Assisting with test requests, activation, and service setup.
• Processing and recording transactions where applicable.
• Maintaining website reliability, preventing misuse, and protecting service security.
• Meeting applicable legal, accounting, or regulatory obligations.

Where required by applicable privacy law, processing will depend on an appropriate legal basis, such as performing a requested service, fulfilling a legal obligation, legitimate interests, or consent.

4. Cookies and Analytics

Our WordPress website may use cookies or similar technologies for functions such as security, preferences, or website performance.

If analytics or other optional tracking services are enabled, they may process information about how visitors use the website. The categories of cookies used depend on the site's actual configuration.

You can manage or delete cookies through your browser settings. Where applicable law requires consent for optional technologies, appropriate choices should be presented before those technologies are used.

5. Third-Party Services

Depending on the services used to operate our website and handle customer requests, personal information may be processed by third parties. These may include:

• Website hosting and security providers involved in operating and protecting the website.
• WhatsApp and Meta when you choose to contact us using WhatsApp.
• Payment service providers when you use an external service to complete a transaction.
• Analytics or technical service providers if such tools are enabled.

Third-party services may have their own privacy notices and may process information in different countries. Their practices are governed by their applicable terms and privacy disclosures.

6. Data Retention

The amount of time personal information needs to be retained depends on the purpose for which it was collected, the nature of the information, relevant transaction or support needs, and applicable legal requirements.

Different records, such as customer messages, service records, technical logs, and payment confirmations, may have different retention periods. You may contact us to ask about information associated with your request.

7. Your Privacy Rights

Depending on your location and the privacy laws that apply, you may have rights concerning your personal information, including requesting access, correction, deletion, or information about how your data is processed.

Some laws may also provide rights relating to consent, data portability, certain data disclosures, or opting out of particular processing activities.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before acting on a request, and some information may need to be retained where required by law.

8. Data Security

Protecting personal information requires appropriate technical and organizational safeguards. The safeguards relevant to a request depend on the systems and service providers involved.

No website, communication platform, or internet-based service can guarantee absolute security. If you believe that information related to your interactions with IPTV Thrive may have been exposed, please contact us promptly.

9. Children's Privacy

This website is intended to provide subscription information to adults making purchasing decisions. It is not designed to collect personal information directly from children under the age of 13.

If a parent or guardian believes that a child has submitted personal information through our website or contact channels, they can contact us to request a review.

10. Changes to This Policy

This Privacy Policy may be updated to reflect changes in website features, service providers, data-handling practices, or applicable requirements.

When this policy is revised, the last-updated date at the top of this page will be changed accordingly.

11. Contact Us